Privacy Policy

Last updated: August 2026

Found Music Pty Ltd (ABN 30 701 089 741) (“Found Music”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, www.foundmusic.com.au, or contact us.

1. What information we collect

We only collect personal information that you choose to provide to us, such as:

  • your name; and

  • your email address.

We may also collect limited technical information automatically when you use our website, such as your IP address, browser type and information about how you interact with the website. This may occur through cookies or website analytics services.

2. How we use your information

We use your personal information to:

  • respond to enquiries and requests;

  • communicate with you about Found Music and our services;

  • provide information you have requested;

  • send communications or updates where you have chosen to receive them;

  • operate, maintain and improve our website and services; and

  • comply with our legal obligations.

We will not use your personal information for unrelated purposes without your consent, unless permitted or required by law.

3. When we share your information

We do not sell or rent your personal information.

We may share your name and email address with trusted service providers who help us operate our website and business, such as website hosting, email and analytics providers.

We may also disclose information where required or authorised by law.

4. International storage and disclosure

Found Music is based in Australia, but some of the technology and service providers we use may be located outside Australia.

This means your personal information may be stored or accessed in countries outside Australia.

Where required by applicable privacy laws, we will take reasonable steps to ensure that appropriate protections are in place when personal information is handled overseas.

5. Cookies and analytics

Our website may use cookies and similar technologies to help the website function and to understand how visitors use it.

We may use third-party analytics services for this purpose.

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

6. How we protect your information

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access, modification or disclosure.

However, no online service can be guaranteed to be completely secure.

7. How long we keep your information

We retain your personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, or where we are required to retain it by law.

When your information is no longer required, we will take reasonable steps to securely delete or de-identify it.

8. Access and correction

You may contact us to request access to the personal information we hold about you or to ask us to correct information that is inaccurate or out of date.

We may need to verify your identity before responding to your request.

9. Privacy complaints

If you have a concern about how we have handled your personal information, please contact us using the details below.

We will consider your complaint and aim to respond within a reasonable period.

If you are in Australia and are not satisfied with our response, you may be able to make a complaint to the Office of the Australian Information Commissioner (OAIC).

10. International users

Found Music may be accessed by people around the world. Depending on where you are located, additional privacy rights may apply to you under local laws.

If you have a question about how we handle your personal information or would like to exercise a privacy right, please contact us.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on our website, together with the date it was last updated.

12. Contact us

If you have any questions about this Privacy Policy, would like to access or correct your personal information, or wish to make a privacy complaint, please contact us.